Using AI for HR to Enhance the Employee Experience

Using AI for HR to Enhance the Employee Experience

Experts from different fields continue to argue about the role of AI in everyone’s life. As it turns out, it can be implemented in numerous professions and perform specific tasks as good as a real person. Recently, artificial intelligence has been increasingly used by human resources, solving many problems with hiring and retaining employees as well as their progress. As a result, many companies worldwide have started using artificial intelligence to enhance the candidate and employee experience.

What Can AI Do For HR in 2023?

As an HR manager, you have many tasks, but most importantly, you have to make decisions for most employees in your company. How successful is the business? How well-aligned is the product team? What are the successes (or failures) of your competitors? By gathering information on many of these questions, you will be able to make an informed decision. However, if you spend most of your time on administrative tasks, you have no time to make strategic decisions. This is where artificial intelligence comes into play.


A popular question these days: would companies use AI for hr hiring needs? Definitely yes! The technology allows companies and business owners to find the right talent in the shortest possible time by analyzing CVs and matching them with a job description.

Moreover, the most successful services in this area, like Workable, search for suitable candidates through LinkedIn and other resources and even mail them to lure them to your company’s open positions. This saves you much time, and you also get the assurance that no suitable candidate will be overlooked due to human error or other factors such as fatigue.

Onboarding and Offboarding Processes of Your Employees

After going through the employment steps, candidates often feel overwhelmed by paperwork and various nuances. How can this be fixed? Imagine the latest onboarding platform that is driven by artificial intelligence. When employees arrive at a new company, they can be sure that the platform will introduce them to their coworkers and even schedule initial training sessions. This creates a comfortable environment for newcomers. Similarly, when an employee wants to leave the company, the AI platform ensures a smooth transition for both parties.

Employee Development

The success of a company is not possible without the progress and development of its employees. L&D (Learning and Development) practice has recently gained popularity in the HR sphere. But because it appeared relatively recently, almost half of such organizations misuse L&D opportunities or offer them to people who don’t need them.

Fortunately, AI is always available for use. With this technology, many companies solicit feedback and collect opinions from employees and entire teams about the results and usefulness of their L&D practices. Having collected all the necessary information, they provide managers and supervisors with tools to improve their teams’ effectiveness.

Performance Reviews

Imagine that you are a department manager whose current task is to evaluate the team’s effectiveness. How do you do this as efficiently as possible in a short period? The best solution is to use an AI-based system that tracks and analyzes employee performance data for 12 months. Depending on your goals, it may include factors such as completed tasks, interactions with colleagues, participation in projects, and others. On X-Day, you get a comprehensive report with each employee’s strengths and weaknesses, allowing you to make objective and fair decisions.

Why Use AI in Human Resources?

So, there is one last question to answer: what are the advantages of using AI in HR software? There are many reasons why this solution is becoming so popular these days.

  1. Optimization of the candidate’s searching and hiring processes.
  2. Improving the onboarding procedure of new employees.
  3. Developing and implementing more useful training strategies.
  4. Gathering information about the performance of each employee.
  5. Saving time for HR managers.

We can confidently say that AI technologies have a great future in the HR sphere. However, the human factor continues to play a decisive role.